Refund policy

We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.

To start an exchange, you can contact us at hello@arzarabicstore.com.

If your request is accepted, we’ll advise you further on the actions required.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you've received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned/ exchanged should the goods perish as a result of delayed shipping (in the case of Standard Shipping). If you have any questions, please reach out to us at hello@arzarabicstore.com.